Legal

Privacy policy

Effective 9 November 2026 · Applies to the AceIt app and the Detronics Inc website

The short version

To sign in we need your phone number. To set up your account we ask a few things about you and your school, such as your name, year of birth and district. Email is optional. We never ask for photos, location, contacts or ID.
We keep your exam choices, your practice answers and scores, and your payment records, so the app can work and your progress follows you.
We never see your card number. Payments are taken on the payment provider's own page.
No advertising, no ad trackers, and we do not sell personal data.
Many AceIt learners are under 18. Learners under 13 need a parent's or guardian's agreement, and parents and guardians can ask us about a child's data at any time.
In championships, other learners see only your nickname (or first name and surname initial), district and avatar, and you can enter anonymously.
You can ask us to see, correct or delete your data at any time: incdetronics@gmail.com.

1. Who we are

AceIt and this website are run by Detronics Inc ("Detronics", "we", "us"). We decide why and how personal data is used, which makes us the "data controller" for the purposes of data protection law.

Detronics Inc
Ring Road, 16/17, Haile Garment Square
P.O. Box 3243, Addis Ababa, Ethiopia
Email: incdetronics@gmail.com
Phone: +251 948 047 888

2. What we collect and why

Information	Why we need it
Your phone number	To create your account and sign you in with an SMS code, and to send receipts and sign-in codes. It is also how you prove an account is yours if you contact us.
Your exam choices (exam board, level and subjects)	To show the right subjects and plans.
Your profile: first name, surname, optional nickname, year of birth, gender (or "prefer not to say"), optional email, country, district, school and school type, exam year, what you use AceIt for, and (optionally) how you heard about AceIt and whether you share your phone	To greet you by name and show your name in championships; to know who uses AceIt, so we can plan content and improve the app for each school, district and age group; and to understand which marketing works. We study this only as totals: groups of fewer than 5 learners are never shown, even to our staff.
Your avatar (a picture you choose from AceIt's built-in set)	To show next to your name. AceIt never asks for or stores photos of you.
Championship entries: when you took part, your answers, marks, time taken and rank	To send you one SMS reminder 30 minutes before a championship you joined, mark the paper, rank entrants fairly (by marks, then speed) and give prizes. The top 10 are shown to other learners in the same qualification with nickname or first name and surname initial, district and avatar, unless you entered anonymously.
Challenges you start or play: the subject, your answers, marks and time	To mark your answers and show a results table to everyone who plays the same challenge. They see your nickname (or first name and surname initial), avatar, marks and time. A learner who first joins AceIt through your challenge counts as invited by you. Challenges you start are deleted with your account.
Your school (from your profile) and how many questions you answer correctly each month	To rank schools in the monthly school league. The league shows only school totals (points, number of learners, percentage correct); it never names learners. Schools appear only once they have 3 active learners.
Classes you join with a teacher's code: your name, when you practiced, how many questions you answered, your scores and your weakest topics in that qualification	So your teacher can follow your progress and help you. Only the teacher of that class sees it, and only after you choose to join. Teachers are added by AceIt and sign in with their own phone. Leave a class in the app at any time and your teacher stops seeing your practice.
A parent's or guardian's phone number (optional)	Only if you switch on weekly reports: we send that number one short SMS a week with your practice days, marks and strongest and weakest topics. You can switch it off at any time.
Practice activity: which questions you answered, your answers, whether they were right, scores, time taken, dates and the mode you used	To mark your work, show your progress, decide what to revise next, and keep your progress when you change phone. The app can work offline, so this is saved on your device first and sent to our servers when you are next online.
Payment records: plan, amount, currency, method (mobile money, card or voucher), mobile money operator, the phone number used to pay, payment reference, status and date	To give you access after you pay, show your payment history, fix problems, and meet accounting and tax duties. The number used to pay may be a parent's or guardian's.
Reports you send about a question	To correct mistakes in our questions. They are linked to your account so we can follow up if needed.
Technical and security data: IP address, app version, request times, error logs	To keep the service secure, stop abuse (for example repeated sign-in attempts) and fix faults.
Data stored on your device: your sign-in token, downloaded questions, your chosen exams, progress waiting to sync	So the app works without internet. You can remove it by signing out or uninstalling the app.

What we do not collect

We do not collect photos of you, your precise or approximate location, contacts, files, camera or microphone data, advertising identifiers, or sensitive information such as religion, ethnicity, health or income. AceIt contains no advertising and no third-party analytics or tracking tools.

Card and mobile money details

When you pay, you are sent to the secure page of our payment provider. Card numbers, security codes, mobile money PINs and one-time codes are entered there and are never seen or stored by us. We receive only the result of the payment (paid, failed or pending), the amount and the reference.

3. The legal basis for using your data

Where the law asks us to name one, we rely on:

Providing the service you asked for: your phone number, exam choices, practice activity and payment records.
Our legitimate interests: keeping the service secure, preventing fraud and abuse, and improving the quality of our questions, in ways that do not override your rights.
Legal obligations: keeping financial records and answering lawful requests from authorities.
Consent: where the law requires it, for example a parent's or guardian's consent for a young child (see section 5). You can withdraw consent at any time.

4. How we use data

To run AceIt: sign-in, marking, progress, offline sync and subscriptions.
To send service messages by SMS: sign-in codes and payment receipts. We do not send marketing messages.
To see how questions perform in aggregate (for example, a question that almost everyone gets wrong may be unclear), so that teachers can review and improve it.
To protect the service and our users, and to comply with the law.

We do not make decisions about you by automated means that have legal or similarly significant effects. We do not build advertising profiles.

5. Children and students

AceIt is made for secondary-school students, and many are under 18. We design the app to collect only what we need, show no advertising, and never sell data.

The age at which a young person can consent to the use of their own data differs from country to country. Where a learner is below that age, we expect a parent or guardian to agree to AceIt being used, and the parent or guardian may pay using their own phone number.

Learners under 13 can use AceIt only if a parent or guardian agrees; the learner confirms this when setting up their profile. A parent or guardian can contact us at any time to ask what we hold about a child, to correct it, or to have the account and its data deleted. If we learn that a child under 13 is using AceIt without that agreement, we will delete the account.

6. Who we share data with

We share personal data only with organisations that help us run the service, and only what they need:

Payment providers (for example PayChangu and Flutterwave), who process mobile money and card payments. They receive the amount, currency, reference and the phone number or details you enter on their page, and they have their own privacy policies.
SMS and telecom providers, who deliver sign-in codes and receipts to your phone number.
Hosting and infrastructure providers, who store our servers and backups and process data on our instructions.
Authorities or advisers, where the law requires it or where we need to protect our rights, our users or the public. We share only what is required.
A successor business, if Detronics is merged or sold, subject to the same protections for your data.

We do not sell personal data and we do not share it for advertising.

7. Where your data is kept

Your data is stored on servers that may be outside the country where you live, including outside Africa. Where data is moved across borders, we take steps required by the applicable law, such as using providers that commit to appropriate safeguards.

8. How long we keep data

Sign-in codes expire after 10 minutes and are stored only in scrambled (hashed) form.
Account data (phone number, exam choices, practice activity) is kept while your account is active. When you ask us to delete the account, we delete it as described in section 10.
Payment records are kept for as long as accounting, tax and fraud-prevention rules require, even after an account is deleted. We remove the link to your account details where we can.
Security logs are kept for a short period for security and fault finding and then removed.

We do not keep personal data for longer than we need it. We may also keep anonymised statistics, which can no longer identify you.

9. How we protect data

Data is sent between the app and our servers over encrypted connections. Sign-in codes and sign-in tokens are stored in hashed form. Access to personal data is limited to the staff who need it, and staff actions on questions and plans are logged. No system is completely secure, but we work to reduce risk. If a breach is likely to harm you, we will tell you and the authorities as the law requires.

10. Your rights and how to use them

Depending on where you live, you have the right to:

know what personal data we hold about you and get a copy;
have wrong data corrected;
have your data deleted;
object to or restrict some uses of your data;
receive your data in a common format (data portability);
withdraw consent you have given; and
complain to your national data protection authority.

To use any of these rights, email incdetronics@gmail.com from the contact details you have with us, or call +251 948 047 888. Before we act we will confirm that you control the account, for example by sending an SMS code to the phone number on it. We aim to reply within 30 days.

Deleting your account

You can delete your account in the AceIt app: Account tab, then Delete my account. We confirm it is you with an SMS code, and the account is deleted straight away. If you no longer have the app, email or call us as above. The steps, and what is deleted, are on our account deletion page.

We delete your phone number, profile, exam choices, practice activity, championship entries, question reports, subscriptions and sign-ins. Payment records that we must keep by law are retained as described in section 8, with the phone number reduced to its last 3 digits. A subscription you have already paid for cannot be refunded only because the account is deleted, unless the law or the payment provider's rules say otherwise.

11. Laws that apply

We aim to follow the data protection laws of the countries where AceIt is offered, including Malawi's Data Protection Act, 2024; Ethiopia's Personal Data Protection Proclamation No. 1321/2024; Rwanda's Law No. 058/2021 on the protection of personal data and privacy; and Zambia's Data Protection Act No. 3 of 2021. Where the law of the European Union or the United Kingdom applies to a visitor, we respect the rights it gives.

12. Our website

The Detronics website does not use advertising, analytics or tracking cookies. It remembers your light or dark theme choice in your browser's local storage, and that choice never leaves your device. The site loads its fonts from Google Fonts, so Google receives your IP address and browser details when a page loads, under Google's own privacy policy. If you email us, we use your address and message only to reply and keep a record of the conversation.

13. Changes to this policy

We may update this policy as AceIt grows. We will change the date at the top and, for important changes, tell you in the app or on this page before they take effect.

14. Contact us

Questions, requests or complaints about privacy:

Detronics Inc, Privacy
Ring Road, 16/17, Haile Garment Square, P.O. Box 3243, Addis Ababa, Ethiopia
incdetronics@gmail.com · +251 948 047 888